Unit Order FAQs

What is the order minimum?

30 pieces in any combination of apparel style and design is required for a custom design. 
Have a smaller team? We offer a discount on our regular collection designs for 15 or more pieces. 

What kinds of designs do you have?

We can do one of two things for you!

A) Choose from one of our existing designs to customize with the title of your choice. We have MANY designs already created for a wide range of units.

B) Have us create a new graphic for your unit. Provide us with your vision for your unit and we will create a unique design for you!

What type of apparel is available? 

We can offer a variety of apparel styles including short sleeve t-shirts, long sleeve shirts, crew neck sweatshirts, and hoodies. Each style is available in various colours. The colour palette will depend on supplier availability. 

In the unit form, choose up to:  6 T-Shirt colours, 4 Long Sleeve Shirts, 3 Crew Neck Sweatshirt colours, and 3 Hoodie colours.

See the colours and styles in the online order form

What sizes do you have available? 
Most products have XS- 5XL sizes available. See our Size Guides page for the current size charts and washing instructions. 

What is the pricing for each style?

Pricing includes a left chest design and includes 20% off - woohoo!
T-Shirts: $25.60
Long sleeve Shirts: $32
Basic Crewneck Sweatshirts: $40
Pocketed Crewneck Sweatshirts: $52
Hoodies: $55.20

Add Ons/Upgrades

Center Chest Design: $4-$6 depending on size and colours used in the artwork

Back Option: $4-$6 depending on size and colours used in the artwork. This can be made optional or mandatory for staff to have on their pieces

Sleeve Creds (more than 3 options): $7 per piece. We recommend making this optional versus mandatory

What is the order process like?
The steps are made to be as easy as it gets for you.

1. Fill out the Order Form

2. You will be sent a private link to your unit's online store to share with your team. Your team can then select, order and purchase their item(s) themselves. 

3. Share the flyer with your team - we create this for you! Just send it to your team

4. 5 weeks after the end of sales, wait for your apparel to arrive! Everything will be individually packaged and organized in alphabetical order by first name.

How long will our order take?
Please allow approximately 5 weeks for us to create your personal apparel. This timeline does not include shipment time.

What is the cost to ship our team's order?
We offer free shipping for all unit gear within Canada, via Canada Post. If you are in Calgary, Luz will deliver the order to you herself!

What is your exchange/return policy?
Due to the customized nature of unit orders, we are unable to offer exchanges or returns. We do however, value your satisfaction so please reach out if there are any concerns with your order. Click here for more information.

How do I get started? 
CLICK HERE to start the process and order your personalized Unit Apparel for your team today!

More questions?
If you have further questions, feel free to Contact Us!